No upcoming events
I’ve never forgotten you, sweet girl. I’m sorry I failed you.
It’s been a couple decades since I manned a customer-service hotline; but there are some very basic of basics when it comes to customer service and it genuinely baffles me how many different companies are lacking in those basic Read more
Fourth of July has become a night of terror as I console frightened dogs whilst my neighbors engage in explosive revelry.
I’m not sure I even enjoy fireworks anymore.
I’m gonna really need people to NOT approach me without a mask. Not that any of you have any reason to be within six feet of me in the first place.
I didn’t realize that was the last season of the new She-Ra and now I’m a little bit sad.
For all my “I’m not a racist” relatives who are, in fact, racists.
Realized yesterday that I pretty much, literally, broke my eye crying over my dog Dax in his final days / post-passing days.
Such is the implication from when the symptoms began and my ultimate diagnosis.
I love you buddy. Keep chasing that tail.
My whole life I’ve been told “Oh, you’re just being too sensitive.”
Basically trying to message to me that I feel too much or too deeply about things.
I’m not the one who is broken. My centers for empathy Read more
As our state-mandated lock-down came to a conclusion, with the Phase 2 reopening of Nevada’s economy… another black person was murdered by police and the nation has been righteously outraged.
Unfortunately that outrage often comes with violence and mayhem Read more
Got my first haircut in 100 years days!
Unpopular opinion: Kids don’t owe their parents anything for being born and raised.
I never signed any contract or entered into any aggreement whereby I would do X in return for being born and having life.
I wasn’t the Read more
Today you’d be nineteen. I bet you’d be around for it too, if it weren’t for cancer.
I miss you buddy. Go catch that tail.
It has been about a month now since we began our self-imposed quarantine/isolation initiatives. Life remains pretty much normal and routine. There are just no guest-dogs except on Fridays when Gus and Pumpkin come for daycare. No one is Read more
The great bleach crisis of 2020 is abated. For now.I broke quarantine to go fetch some and refresh my coffee supply. One of the more pleasant trips to Smart & Final I’ve ever had; given the lack of people Read more
While this is technically day 8 of our official self-quarantine/isolation initiative, life remains more or less as normal.
We’ve trained for this eventuality by avoiding people and working from home for as much of our lives as we could Read more
Damn. Definitely worth reading his resignation letter in its entirety.
The only constitutional freedoms ultimately recognized may soon be limited to those useful to wealthy, Republican, White, straight, Christian, and armed males— and the corporations they control. This Read more
When we lose a person it is not just who they were and what they represent that is lost to us, but all that was important to them as well. Those who lived on only in their memories are Read more
It was the best birthday, I think, since my 30th.
Lord Stryse – RadcliffeRoyal
Treated myself as a [medieval or something, I’m sure] King. Disconnected from daily life and got myself a suite with a Jacuzzi. Dreamt about it Read more
It’s been a couple decades since I manned a customer-service hotline; but there are some very basic of basics when it comes to customer service and it genuinely baffles me how many different companies are lacking in those basic skills.
Take Ring. I’ve given that company opportunity after opportunity to salvage this customer relationship but they continue to fail to address any of my concerns/complaints in their responses.
It’s almost as if they do not read the message at all. Except I know they do because they can manage to pull my name out of it when replying.
It’ll be a long wait, because apparently staffing your phones is somehow easier on the whole COVID-19 restrictions around things like how close to one another a person can be… than, say, putting your workforce remote to actually answer chats and emails.
I fundamentally do not want to interact with people on the phone. I don’t need to repeat every other word because they can’t be bothered to give me dedicated listening.
But they can’t read either, so I guess I”m SOL.
Currently awaiting a response on a buy-back program before I chuck all their cameras into the landfill.
(I’ll find a proper e-waste solution, fret not. But I have little confidence they won’t in turn throw it out improperly somewhere along the chain.)
Can’t really sell them to anyone because I can’t recommend the service.
Literally can not answer your ringing doorbell in time. The feed just won’t load.
I have the best WiFi I can get and all my devices say they have a really good signal. Have the highest bandwidth I can get through cable, too.
So. Issue is clearly on their end. I know this because their alarm panel is (less frequently, but still often enough to annoy me) a bit slow to actually disarm itself when you punch in the code. That one uses its own proprietary comms to its peripherals too, so even more annoying.
But all in all I’ve already given them more chances than was reasonable and they have only been consistent in failing to meet my, very low, expectations.